Privacy Policy
1. General Provisions
This Privacy Policy governs the manner in which our website collects, uses, maintains, and discloses information collected from users. The protection of personal data and compliance with applicable laws in the United Arab Emirates, as well as alignment with international standards including the General Data Protection Regulation (GDPR), are our top priorities. By using this website, you agree to the terms outlined in this policy. The administration of the website commits to transparency and the lawful processing of personal data, ensuring that user rights and freedoms are respected.
2. Information We Collect
We may collect different categories of information from users in order to provide services efficiently. This may include personal identification information such as name, email address, mobile number, and payment details, provided voluntarily by the user. Additionally, we may collect technical information automatically, including IP address, browser type, device type, and interaction history with our platform. All information is collected lawfully and solely for legitimate purposes necessary to deliver services in compliance with UAE laws and international data protection principles.
3. How We Use Information
Collected information is used strictly to provide, maintain, and improve services offered by our website. We may use the information to process payments, verify transactions, provide customer support, and personalize the user experience. Furthermore, the data may be utilized for security monitoring, fraud prevention, and compliance with legal obligations. Any use of personal data beyond these purposes will require explicit user consent. We will not sell, rent, or trade user information under any circumstances.
4. Data Protection and Retention Period
We adopt strict data protection practices to safeguard user information. Technical, organizational, and administrative measures are employed to protect against unauthorized access, alteration, disclosure, or destruction of personal data. Encryption, secure servers, and restricted access are among the measures applied. Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations under UAE law. Once retention is no longer required, the data is securely deleted or anonymized.
5. Transfer of Data to Third Parties
We do not share user personal data with third parties except in cases where it is necessary to provide services, comply with the law, or protect legitimate interests. When sharing information with third-party service providers such as payment processors, strict confidentiality agreements and security safeguards are applied. No data will be transferred outside the UAE without ensuring adequate data protection standards in accordance with GDPR and local legislation.
6. Use of Cookies
Our website may use cookies to enhance the user experience. Cookies help identify repeat visitors, improve navigation, and personalize content. These small files are stored on the user’s device and may include anonymous identifiers. Users may choose to disable cookies in their browser, though this may affect website functionality. Cookies do not give unauthorized access to personal data and are used strictly in accordance with this policy.
7. User Rights
Users have rights under GDPR and UAE data protection regulations. These include the right to access, rectify, or erase personal data, as well as the right to restrict processing or object to data processing. Users may also request the transfer of their personal information to another service provider when technically feasible. To exercise these rights, users must contact the website administration with a valid request, which will be addressed in compliance with applicable laws.
8. Changes to the Policy
The website administration reserves the right to update this Privacy Policy at any time to reflect changes in services, regulations, or business practices. Users will be informed of updates by an appropriate notice on the website. Continued use of the site after changes are posted will constitute acceptance of the revised policy.
9. User Consent
By using our website, you provide your consent to the collection and processing of personal data as described in this Privacy Policy. If you do not agree with any terms outlined herein, you must refrain from using our services. Your continued use confirms acknowledgment and acceptance of the provisions of this Privacy Policy.
🏢 PayMobile
📍 Al Shafar Tower 1, Al Abraj Street, Business Bay, Dubai, UAE
📞 +971 4 161 4932